We're always here to help! Whether you have a question or just want to chat about crystals, we're available every day of the week.

Our hours:

• Mon - Fri: 9:00 AM - 5:00 PM
• Sat - Sun: 10:00 AM - 3:00 PM

We'll do our best to get back to you within 48 hours. We always strive to respond as quickly as possible!

Email us at: info@alexasgems.com

We want you to love your crystals as much as we love crafting them. You can return your order within 30 days of ordering.

Every order is protected by our quality guarantee. If any of your crystals come damaged or broken, we will replace them free of charge.

We've made it simple and secure. My store takes American Express, Mastercard, Visa, Apple Pay, Google Pay, Shop Pay, and Afterpay.

Yes, we're happy to offer FREE shipping worldwide on all orders over $50 USD! Once your crystals are on their way, we'll send you a tracking number so you can follow their journey from our hands to yours.